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Multichannel commerce and inventory

Confidential client work

Multichannel e-commerce operations and inventory management

Our work covered Amazon UK, US, Canada, Germany, Italy and Spain, alongside Shopify, eBay, Walmart and Etsy, with inventory, listings and reporting handled across the operating mix.

Client
Confidential clients
Scope
Amazon UK, US, Canada, Germany, Italy and Spain; Shopify, eBay, Walmart and Etsy

Client name and identifying details are withheld to respect confidentiality.

Six Amazon marketplaces within a wider multichannel operating scope

Amazon marketplaces in the operating scope

UK, US, Canada, Germany, Italy and Spain, alongside Shopify, eBay, Walmart and Etsy.

The work in view

The channels and systems in scope

Sales channels in scope

  • Amazon UK
  • Amazon US
  • Amazon Canada
  • Amazon Germany
  • Amazon Italy
  • Amazon Spain
  • Shopify
  • eBay
  • Walmart
  • Etsy

Operational systems used

  • Linnworks
  • Microsoft Dynamics
Six Amazon marketplaces, four additional channels and the operational systems used in the work.
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Problem

More channels meant more operational detail

Inventory had to become available on the right channels, listing issues needed attention and teams needed usable information from their marketplace and stock systems. Managing each storefront required an understanding of the operation behind it.

Approach

Inventory, listings and reporting handled together

We managed inventory activation across channels, resolved listing issues and worked with Linnworks, Microsoft Dynamics and other market tools. Linnworks work included operational tasks, reports and queries across its available functions. We also pulled Amazon reports, marketing reports and other operational reporting to support day-to-day management across the channel mix.

Result

Hands-on coverage across marketplaces and systems

The work covered six Amazon marketplaces and four additional sales channels, with practical execution across inventory activation, listing support, software queries and reporting. If your platform is not listed, we adapt fast. New marketplaces are new rulebooks, and we know how to read them.

What we handled

  • Six Amazon marketplaces
  • Shopify, eBay, Walmart and Etsy
  • Inventory activation
  • Listing issue resolution
  • Linnworks operations, reports and queries
  • Microsoft Dynamics
  • Amazon reports
  • Marketing and operational reports

Questions about this work

Which marketplaces were in scope?

Amazon UK, US, Canada, Germany, Italy and Spain, alongside Shopify, eBay, Walmart and Etsy. That is six Amazon marketplaces and four additional named channels.

What work was carried out in Linnworks and Microsoft Dynamics?

The scope included inventory activation, listing support, operational tasks, reports and queries in Linnworks, Microsoft Dynamics and marketplace tools. Amazon and marketing reports also supported day-to-day management.

Every channel needs reliable work behind the listing.

Tell us where your operation needs support.

Discuss your marketplace operations