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Inventory accuracy is a system, not a stock count

A warehouse can complete a perfect annual count and still lose accuracy again within weeks. Sustainable accuracy comes from controlling the transactions that change stock every day.

METTGLOBAL FIELD GUIDE · SUPPLY CHAIN & OPERATIONS · 9 MIN READ
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Start at receiving

Inventory errors often begin before goods reach a pick location. Verify purchase order, SKU, quantity, condition and unit of measure at receiving. Record discrepancies immediately instead of allowing them to become a later stock mystery.

Control locations and movements

If staff can move product without scanning or recording the movement, the system stops describing the warehouse. Define valid locations, movement rules and ownership for exceptions.

Treat adjustments as evidence

An adjustment should not simply make the system match the shelf. Record why the difference happened: receiving error, picking error, damage, return, unrecorded transfer, unit-of-measure issue or another cause. Trend the reasons.

Cycle count by risk

Count fast-moving, high-value and historically inaccurate SKUs more frequently. A smaller targeted count performed consistently is often more useful than a huge count performed rarely.

Measure accuracy and exception closure

Track count accuracy, adjustment value, repeated variance by SKU/location and the age of unresolved discrepancies. The objective is not just finding errors; it is reducing the causes that create them.

Inventory accuracy improves when every stock-changing event has a controlled path and every exception has an owner.
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